Paul Moak Honda is Mississippi's 1st Honda dealer, and we continue to show why more Mississippi motorists choose us when shopping for a new Honda automobile. Over the years, we've racked up numerous awards for outstanding customer service and satisfaction, and 2021 is no different!
DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc., has awarded Paul Moak Honda with two top honors for 2021. Our Jackson, MS, dealership team has earned the coveted Honda Dealer of the Year Award in Mississippi, as well as a Consumer Satisfaction Award.
At Paul Moak Honda, we're honored to be among a select few dealerships showcased as best-in-class for sales, service and customer care excellence.
We invite you to learn more about our recent recognition for outstanding service to drivers within our community through our dealership's sales, finance, service and parts departments. We look forward to serving motorists from Brandon, MS, and beyond with the same level of quality, care, friendliness, professionalism and affordable pricing that we've built our reputation.
Paul Moak Honda is a Jackson, MS, Honda dealer that goes above and beyond for its customers, as evidenced by our team being named Honda Dealer of the Year in Mississippi for 2021!
DealerRater.com's Dealer of the Year Award recognizes car dealerships that are evaluated by customers and report best-in-class customer service, quality of work, friendliness, pricing and overall experience in their reviews.
"More than one million car shoppers wrote a review on DealerRater.com in 2020, recognizing those dealerships that strived for an outstanding customer experience, and Paul Moak Honda stood out among peers in Mississippi," said DealerRater General Manager Jamie Oldershaw. "Put simply, this dealership had more reviews, more consistent reviews, and a higher average score for the year than any other like-branded dealer in the state."
DealerRater presents its Dealer of the Year Awards annually to the top auto dealers that receive 25 or more reviews based on categories like customer service, quality of work, pricing, friendliness and overall experience. These categories are crucial indicators for repeat and referral business. The scoring algorithm considers the dealership's average DealerRater star rating, plus its total number of reviews during the 2020 calendar year.
DealerRater's Consumer Satisfaction Awards recognize the top 10% of car dealerships delivering exceptional customer service as rated by online reviews, and Paul Moak Honda is honored to be among this elite group for 2021.
2020 was a year like any other, and the Paul Moak Honda team rose to the challenges, prioritizing digital-first services and COVID-19 safety protocols to ensure customers received uninterrupted, first-class service during the pandemic.
"In today's stay-at-home economy, it is critical for dealerships to deliver customer experiences that meet shifting shopper expectations and Paul Moak Honda provided superior customer service in 2020," said DealerRater General Manager Jamie Oldershaw.
The ways consumers are shopping for cars are changing. Our Jackson, MS, Honda dealer is committed to continued customer service excellence through our extensive online services and friendly and professional on-site team.
If you're shopping for a new Honda in Jackson, MS, or seeking high-quality auto care for your current Honda, the team at Paul Moak Honda welcomes you to visit for our award-winning service. We're committed to meeting or exceeding the expectations of every customer. Whether you're a first-time customer or have been buying and servicing your Honda vehicles here for years, we want you to know that we appreciate your business!
We've built a winning team of auto sales, finance, service and parts specialists that is the reason our dealership continues to win praise and accolades. Paul Moak Honda is delighted to be named Honda Dealer of the Year in Mississippi and receive the Consumer Satisfaction Award from DealerRater. We'll continue to focus on complete customer satisfaction in all that we do!
Contact or visit our Jackson, MS, Honda dealership for all of your automotive needs. We've made it convenient to shop for a new Honda or pre-owned car, explore lease and finance specials, order parts or book your next service visit via our website.
Whether you prefer to shop online or in person, the award-winning Paul Moak Honda team is here for you as your dedicated new Honda dealer in Jackson, Mississippi. Reach out to our staff online, by phone or by visiting our full-service auto dealership.